5 articles in this category
Every year, the town of Millbrook published a Local Policy Scorecard. It had green checkmarks for road maintenance, park upgrades, and business permit...
In 2019, the Cedar Rapids Public Library was quiet. Not the good quiet of reading nooks. This bit matters. Quiet like a waiting room. Foot traffic had...
It was the third straight month of a water bill that made no sense. The meter read 12,000 gallons—for a one-bedroom apartment with no leaks visible. T...
Last spring, the Maplewood Residents Association published its initial Local Policy Scorecard. It had color-coded bars, a weighted score, and footnote...
I've sat through a lot of scorecard reviews. Usually, they're tense. Someone from compliance reads percentages. Someone from operations shifts in thei...